• Understanding Knowledge Base in Workforce

  What is Knowledge Base in Workforce? Knowledge Base in Workforce is your Teammate's information repository. It stores documents, images, spreadsheets, and other data types in a vector store, enabling your AI agent to perform in-depth analysis, execute intelligent searches, and provide contextually relevant responses. Think of it as: Your Teammate's reference library that it can search through and understand to answer questions accurately. What can Knowledge Base do? Knowledge Base eFew readers

• Uploading Documents to Knowledge Base

  How to upload documents to Knowledge Base Adding documents to your Teammate's Knowledge Base is straightforward. Follow this step-by-step guide to get started. Step 1: Navigate to the Knowledge Base Section Open a new Teammate or View existing one Click Select Knowledge Base for Teammate Step 2: Add Document Collection Tool Select +Add to view the available knowledgeFew readers